Rapid Sales vs DoubleTick: Inbox for Reps, or AI That Does the Reaching Out?
DoubleTick gives your sales reps a clean, mobile-first WhatsApp inbox. Rapid Sales gives the first-touch work to AI — across WhatsApp, email, and voice calls. Here's the comparison, with verified pricing.
Choose DoubleTick if you want a simple, mobile-first WhatsApp inbox for a team of human reps — 5 to 10 agents, bulk broadcasts, catalog sharing, 24x7 support, billed yearly. Choose Rapid Sales if you want automation doing the outreach: for the same ₹3,000/month that buys DoubleTick's WhatsApp-only Starter (billed yearly + 18% GST), Rapid Sales' Basic plan adds Email campaigns and outbound AI voice calling — with monthly billing if you want it.
Rapid Sales wins on
- •Outbound AI voice calls — DoubleTick has no calling channel
- •Email sequences from your own domain
- •Cross-channel sequences with stop-on-reply automation
- •AI included from ₹3,000/mo — not gated to Enterprise
- •Monthly billing available; annual saves 29%+
Wati wins on
- •Mobile-first app reps genuinely like using in the field
- •5–10 agent seats included by plan
- •Catalog & product sharing in chat
- •24x7 chat support and free onboarding
- •Unlimited messages/contacts positioning (Meta charges apply)
Rapid Sales vs DoubleTick at a Glance
Verified from both pricing pages, June 2026. Indian pricing.
| Capability | Rapid Sales | DoubleTick |
|---|---|---|
| Built for | Outbound sales & lead qualification | WhatsApp team inbox & bulk broadcasts |
| Channels included | Email + WhatsApp API + outbound AI voice calls | WhatsApp API only |
| Outbound AI calling | ✓ Yes — every tri-channel plan | ✗ No |
| Email campaigns | ✓ Yes | ✗ No |
| AI / ChatGPT bots | AI chatbot + AI voice + sequences included from ₹3,000/mo | — Enterprise tier only (custom pricing) |
| Two-way inbox + chatbot | ✓ Yes — AI chatbot handles inbound | ✓ Team inbox with rule-based bots |
| Agent seats | Flat plans, automation-first | 5 agents (Starter) · 10 agents (Pro) · custom (Enterprise) |
| Entry price | ₹1,999/mo + GST (WhatsApp Only), monthly billing available | ₹3,000/mo billed yearly + 18% GST (Starter) |
| Billing flexibility | Monthly · quarterly · annual (−29%+) | Published plans billed yearly |
| Broadcast structure | Sequenced daily volume: 250–1,000 conversations/day by plan | Bulk blasts; segments ≤25k (Starter), 10–100 schedules by tier |
| COD / RTO verification | ✓ AI voice verification in regional languages | — WhatsApp confirmation / ordering bot |
| Mobile app for reps | — Web dashboard | ✓ Yes — mobile-first experience |
| Support | Onboarding + demo-led setup | 24x7 chat support, free onboarding |
Reps in an Inbox vs AI on the Front Line
The honest framing: these tools disagree about who should do the first touch.
WhatsApp team inbox (Apport Software, Mumbai)
What DoubleTick does well
DoubleTick is proudly made in India and built for the way Indian sales teams actually behave: reps on phones, customers on WhatsApp, catalogs flying back and forth. The mobile app is the product — broadcasts, segments, chat assignment, and product sharing all work cleanly from a handset.
- •Mobile-first inbox reps adopt without training
- •Bulk broadcasts with detailed analytics and button-reply tracking
- •Catalog and product sharing inside chat
- •Welcome / order / stop bots on Starter; complex journeys on Pro
- •24x7 chat support and free onboarding
The catch for growth teams: every conversation still needs a human. AI bots are an Enterprise-only conversation, there's no email or voice channel, and published plans lock you into yearly billing.
TRI-CHANNEL OUTBOUND SALES ENGINE
What Rapid Sales does well
Rapid Sales flips the model: instead of giving ten reps a faster inbox, it gives one operator an AI workforce. Sequences run WhatsApp templates, emails from your domain, and AI voice calls — and a human enters only when the AI surfaces a warm, qualified lead.
- •AI voice agents in English, Hindi, Hinglish + regional languages
- •Email campaigns in the same sequence as WhatsApp and calls
- •WhatsApp broadcasts, automations, and AI-generated template creation
- •Two-way WhatsApp team inbox with AI chatbot for inbound chats
- •Stop-on-reply across channels, fall-back, Smart Handoff with full context
- •Unified lead timeline: opens, chats, call transcripts in one view
- •Monthly billing from ₹1,999 + GST; annual saves 29%+ · Shopify & WordPress plugins launching
The catch: Rapid Sales is dashboard-led, not a field-rep mobile app, and its conversation limits are structured per-day rather than "unlimited" blasts.
The Four Differences That Actually Matter
Same WhatsApp API underneath. Very different products on top.
1. Who makes the first touch
DoubleTick: your reps do — assisted by broadcasts and simple bots. Output scales with headcount: more conversations means more agents (5 on Starter, 10 on Pro, custom beyond).
Rapid Sales: AI does — calling, emailing, and messaging from the lead list. Output scales with usage, not headcount; your team's hours go only to leads the AI already qualified.
2. Where AI sits in the pricing
DoubleTick: AI and ChatGPT bots live behind the Enterprise tier with custom pricing — the published Starter and Pro plans get rule-based bots only.
Rapid Sales: AI calling ships on the ₹3,000/month + GST Basic plan — the same sticker price as DoubleTick's WhatsApp-only Starter, which also requires yearly billing plus 18% GST.
3. Billing commitment
DoubleTick: published prices are billed yearly — Starter means roughly ₹42,480 up front (₹3,000 × 12 + 18% GST) before you've sent a message.
Rapid Sales: Start monthly at ₹1,999 or ₹3,000 + GST, prove the channel works, then switch to annual for the 29%+ discount (Basic drops to ₹2,125/month).
4. Blasts vs sequences
DoubleTick: optimised for the big broadcast — push a catalog or offer to a 25,000-contact segment and manage replies in the inbox. Follow-up is manual or simple-bot driven.
Rapid Sales: optimised for the drip — Day 1 WhatsApp, Day 2 email, Day 3 AI call, each step skipped automatically the moment a lead replies anywhere. Sequenced persistence is what converts the silent majority of any list.
Rapid Sales vs DoubleTick Pricing (June 2026) Pricing
Indian pricing from both official pricing pages. WhatsApp conversation charges billed separately by both.
Rapid Sales plans
Flat Pricing • No Per-user FeesWhatsApp Only
250 WhatsApp conversations/day, sequences, analytics
₹1,999/mo
+ GST
Basic
Email + WhatsApp + AI calling · 2 calling languages · 4 AI voices
₹3,000/mo
₹2,125/mo billed annually
Advance Popular
1,000 WhatsApp conversations/day · 8 AI voices · 1,000 min call recording
₹6,000/mo
₹4,250/mo billed annually
Pro
10 email accounts · 10 calling languages · 20 AI voices · 3,000 min recording
₹12,000/mo
₹8,500/mo billed annually
DoubleTick plans
Per-user Fees ApplyStarter
5 agents · simple bots · segments ≤25k · 10 broadcast schedules
₹3,000/mo
billed yearly · +18% GST
Pro
10 agents · complex bots · ordering bot · dev API · number masking
₹4,200/mo
billed yearly · +18% GST
Enterprise
AI & ChatGPT bots · custom per-agent pricing · special integrations
Custom
₹14,799/mo billed annually
Rapid Sales WhatsApp conversation rates (India)
Published openly — what you pay per conversation category on top of your plan.
Marketing
Promotional₹0.8631
Per conversation — offers, broadcasts, nurturing
Utility
Transactional₹0.4150
Per conversation — order updates, confirmations
Service
SupportFree
Customer replies within the 24-hour window
Authentication
OTP₹0.4150
Per conversation — OTP and login verification
Subscription costs only; usage (WhatsApp conversations, call minutes) billed separately on both platforms.
Which Should You Choose?
Choose DoubleTick if...
- •Your reps personally chat with every customer and need a fast mobile inbox with catalogs and broadcasts.
- •You want 5–10 included agent seats and 24×7 support for a conversational WhatsApp selling team.
- •Your outreach is broadcast-and-reply, not multi-step sequences across channels.
Choose Rapid Sales if...
- •You'd rather scale conversations with AI than with headcount — AI calls, emails, and messages handle the first touch.
- •Your leads need more than one channel: the WhatsApp-ignorers get an email, the email-ignorers get a call.
- •You want monthly billing to start and a 29%+ annual discount once the channel proves out.
- •You're a D2C brand fighting RTO and want voice-verified COD orders, not just confirmation templates.
Switching from DoubleTick: what's involved
Standard Meta BSP migration: your WhatsApp number, display name, and quality rating carry over; templates are re-submitted on Rapid Sales and contacts move as CSV exports — which is also exactly the format Rapid Sales sequences start from. Book a demo and mention you're on DoubleTick; onboarding includes migration help.
FAQ’s
Frequently asked questions
Everything you need to know about automating outreach, launching AI agents, and scaling your sales operations.
Yes, for the WhatsApp side — both run on the official Meta WhatsApp Business API with broadcasts, segments, and team inbox features. Rapid Sales goes further as a sales engine: it adds Email campaigns and outbound AI voice calling in the same sequences. DoubleTick remains a good pick for teams that want a simple, mobile-first WhatsApp inbox and nothing more.
DoubleTick reserves AI and ChatGPT-powered bots for its custom-priced Enterprise tier; the Starter plan includes simple bots (welcome, order, stop) and Pro adds complex journey bots. Neither tier makes phone calls. Rapid Sales includes AI voice agents on every tri-channel plan from ₹3,000/month + GST — agents that dial real numbers and converse in English, Hindi, Hinglish, and regional languages.
As of June 2026, DoubleTick's displayed pricing is annual-commitment: Starter at ₹3,000/month and Pro at ₹4,200/month, both billed yearly plus 18% GST — so roughly ₹36,000–₹50,400 paid up front per year for WhatsApp only. Rapid Sales offers monthly billing: ₹1,999/month + GST for WhatsApp Only, or ₹3,000/month + GST for the tri-channel Basic plan with Email and AI calling included; annual billing drops Basic to ₹2,125/month.
DoubleTick's mobile app is a genuine strength — field reps can chat, broadcast, and share catalogs from their phones. Rapid Sales approaches the same problem from the automation side: AI does the first-touch calling and messaging, and reps step in only for qualified conversations. If your reps personally message every customer, DoubleTick fits; if you'd rather they only talk to warm leads, Rapid Sales fits.
DoubleTick can send WhatsApp confirmations and run an ordering bot, but verification stays text-based. Rapid Sales places an AI voice call to the buyer moments after a Cash-on-Delivery order and records a verbal confirmation in the buyer's language — a stronger intent filter that catches fake orders before dispatch.
Yes. WhatsApp Business API numbers migrate between Business Solution Providers under Meta's standard process — number, display name, and quality rating carry over, and templates are re-submitted on the new platform. The Rapid Sales team assists during onboarding.
DoubleTick advertises unlimited messages, conversations, and customers (Meta conversation charges still apply), with segment lists capped at 25,000 on Starter and broadcast scheduling capped at 10–100 schedules by tier. Rapid Sales structures limits by daily conversation volume instead — 250/day on Basic and 1,000/day on Advance — designed around steady sequenced outreach rather than one-off blasts.
Yes. DoubleTick adds 18% GST to its yearly-billed plans, and Rapid Sales plans are also priced + GST. The bigger billing difference is commitment: DoubleTick's published plans are billed yearly, while Rapid Sales offers monthly, quarterly, and annual options.